At UrbUpanSG.com, we respect your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore and the General Data Protection Regulation (GDPR) of the European Union. This Privacy Policy explains what information we collect, how we use it, and your rights. We collect personal data when you register, subscribe, request demos, or contact us. Data collected may include name, email address, organization, usage metrics, and geolocation data. All information is stored securely on Singapore‑based servers with encryption, access controls, and regular security audits.

We deploy cookies and similar tracking technologies to personalize your experience, analyze platform usage, and improve functionality. Cookies are categorized as strictly necessary, performance, functionality, and targeting. You can control cookie preferences via your browser or our cookie banner. Disabling cookies may limit access to interactive maps and personalized dashboards. Third‑party analytics providers we partner with adhere to strict privacy standards and do not sell your information.

Under the GDPR, you have the right to access, rectify, erase, or restrict processing of your personal data, as well as the right to data portability and objection to direct marketing. To exercise these rights, please contact our Data Protection Officer at dpo@urbupansg.com. We will respond within one month and retain data only as long as necessary for operational and legal purposes. You can withdraw consent at any time without affecting past processing.

We may share your data with trusted service providers—such as hosting, payment processing, and email delivery—under strict confidentiality agreements and solely for the purposes of delivering our services. We do not sell, rent, or trade personal information to unaffiliated parties. In the event of a merger, acquisition, or sale of assets, personal data may be transferred, but you will be notified and given the opportunity to opt out if required by law.

We conduct periodic reviews of our data practices and update this policy to reflect changes in technology, regulations, or business operations. Any revisions will be posted here with a revised ‘Last Updated’ date. Continued use of UrbUpanSG.com after updates constitutes acceptance of the revised policy. If you have questions or concerns, contact privacy@urbupansg.com.

Cookies and Tracking Technologies: We use strictly necessary cookies to enable core functionality, performance cookies to measure site usage, functionality cookies to remember preferences, and targeting cookies for relevant communications. Manage your settings via our cookie banner or browser controls.

By using UrbUpanSG.com, you consent to the collection and processing of your personal data as described herein. We are dedicated to maintaining the confidentiality, integrity, and availability of your information and ensuring transparency in our privacy practices.